Frequently asked questions
How does Bellisima rental works?
Choose your preferred gown or suit, confirm availability for your event date, and complete the reservation. Your rental includes professional cleaning and steaming before release.
How long can I keep the item?
Our standard rental period is 3 days. Extended rentals may be available upon request.
Who does the laundry?
No need to wash or dry clean the item. Professional cleaning and steaming are included in every rental.
What if I'm late returning the item?
Late returns may be subject to additional charges, especially if the item is reserved for another client.
What if the item gets damaged?
Minor wear is expected, but significant stains, tears, missing accessories, or damage may result in repair or replacement fees.
Payment
We accept various payment methods including cash, bank transfer, and GCash. Full payment must be completed before item release.
Size and fit
We recommend visiting our showroom for a fitting or sending your measurements before booking to ensure the best fit.
Delivery and return
Items may be picked up from our showroom or delivered, depending on your location. All rentals must be returned on the agreed date.
Cancellations and Refunds
Reservation fees are non-refundable. Requests for cancellations or date changes are subject to approval and availability.
What if the item is lost?
Lost items will be charged based on the replacement value of the garment or accessory.
Alterations
Basic alterations and adjustments may be provided to help achieve a better fit. More extensive alterations may incur an additional fee depending on the complexity of the work required.
